1. **Introduction**: Using our services means you agree to these terms.

   

2. **Orders**: Place orders 5 days in advance. We can cancel or refuse orders.

 

3. **Payment**: Pay in full when ordering. Prices may change but confirmed orders remain the same.

 

4. **Delivery**: Only in Addis Ababa. Free delivery within the city. Not responsible for delays or if recipients don’t answer their phones.

 

5. **No Cancellations**: No cancellations or refunds after orders are placed and paid.

 

6. **Quality**: Fresh, high-quality products. Contact us within 24 hours for issues. Not responsible for late replacement orders.

 

7. **Allergies**: Inform us of allergies when ordering. We try to accommodate but can’t guarantee allergen-free products.

 

8. **Liability**: Liability limited to product cost. No responsibility for indirect damages.

 

9. **Intellectual Property**: Website content is our property. Unauthorized use is prohibited.

 

10. **Privacy**: We protect your privacy. Personal info is used for orders only.

 

11. **Changes**: Terms may change. Using our services means you accept changes.

 

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Thank you for choosing Sam Sweet Cakes and Gifts!